Service
Introduction To Hassell's
At Hassell’s, we understand the pressures businesses face when it comes to moving, processing and handling materials. That’s why we supply material handling equipment that you can rely on every day, which is built for tough environments and trusted by professionals across the UK and Ireland.
With decades of experience, we’ve supported industries as varied as scrap, waste, demolition, organics and ports. Our aim is simple: to help keep your operations running safely, efficiently and profitably.
We partner with leading names including Terex Ecotec, Guidetti, Bronneberg, Taurus, CMB, Bateman and Exstel. This means our customers have access to proven machinery that performs load after load, year after year.
About Hassell’s
For decades, Hassell’s has supported industries that rely on dependable material handling solutions. What sets us apart is not just the quality of the equipment we supply but also the relationships we build with our customers. We understand that every business faces unique challenges, and our role is to provide practical, effective answers that make a real difference on the ground.
Our team brings together years of sector knowledge and hands-on experience. From initial advice through to installation and aftercare, we work closely with customers to ensure they have the right tools for the job and the confidence that help is always close at hand.
At Hassell’s, service is not an afterthought; it’s part of everything we do. Whether it’s fast access to parts, expert maintenance, or responsive support, we are committed to minimising downtime and maximising productivity.
This combination of trusted brands, technical expertise and personal service is why businesses across the UK and Ireland continue to choose Hassell’s as their partner for material handling equipment.
National Coverage
Servicing
At Hassell’s, our servicing department is built on decades of engineering expertise and a strong reputation for reliability across the UK. With over 50 dedicated staff, we provide nationwide support for the full range of machinery we supply, including construction, waste and material handling equipment. Our highly trained engineers, backed by regular supplier-led training, are equipped to handle routine maintenance, urgent breakdowns, inspections, retrofitting and air-conditioning services. Operating from our fully equipped 36,000 sq. ft. facility in Stoke-on-Trent and supported by a fleet of service vehicles, we are well placed to keep your equipment performing at its best.
We understand that downtime is costly, which is why our focus is always on a first-time fix wherever possible. When factory parts are required, our strong supplier partnerships ensure rapid turnaround. From small component repairs to major refurbishments and structural works, our technicians apply proven expertise to keep your machines safe, compliant and fully operational. For added reassurance, we also offer full machine inspections, health checks for hydraulic, electrical and structural systems, as well as retrofitting solutions such as software updates, safety devices and new equipment features to meet changing operational demands.
Servicing Contracts
To give our customers complete confidence, we can offer flexible service contracts tailored to individual requirements. These fixed-price agreements allow you to plan your maintenance costs with clarity, avoiding unexpected breakdowns and repair bills. Every service is carried out by our own qualified engineers using 100% genuine parts, ensuring long-term reliability and value for your equipment. Contracts also include fast access to spares, priority scheduling and the option to spread payments over time, delivering peace of mind and helping keep your business running without disruption.
